Privacy Policy of siliconcargo.com

1. Introduction

We appreciate your interest in siliconcargo.com , a service provided by O.S. CyberEarth UG (haftungsbeschränkt). The protection of your personal data is a matter of great importance to us. This Privacy Policy informs you about the nature, scope, and purpose of the collection and use of personal data on our website in accordance with the General Data Protection Regulation (GDPR).

2. Data Controller

O.S. CyberEarth UG (haftungsbeschränkt)

Denickestraße 3 

21073 Hamburg 

Germany

HRB179602 – Amtsgericht Hamburg 

Represented by:CEO Oscar Schreyer
VAT Identification Number: VAT Identification Number pursuant to § 27 a of the German Value Added Tax Act: DE367797205
Website: https://optimando.ai

3. Data Processing on This Website

Contact Form

When you contact us via the contact form, we process the following personal data:

  • Name

  • Email address

  • Telephone number (optional)

  • Message content

The provision of this data is necessary to process and respond to your inquiry.

Service Booking and Invoicing

When you book a service with us, we process additional personal and business-related data necessary for contract performance and invoicing, including:

  • Full name

  • Company name (if applicable)

  • Billing address

  • Company registration number (if applicable)

  • VAT identification number (if applicable)

  • Email address

  • Telephone number

  • Payment information

The provision of this information is required for the conclusion and fulfillment of contracts, including invoicing and compliance with legal retention obligations.

Access to Personal Data by Freelancers and Employees

In order to provide our services, selected employees and freelancers engaged by O.S. CyberEarth UG (haftungsbeschränkt) may, where necessary, access personal data solely to the extent required for the performance of their contractual tasks (e.g., customer service, technical support, project execution). All personnel are bound by strict confidentiality agreements and are instructed in the principles of data protection under GDPR. Access to personal data is strictly limited to what is necessary for the respective task (need-to-know principle).

The legal basis for this processing is Art. 6(1)(b) GDPR (performance of a contract) and Art. 6(1)(f) GDPR (legitimate interest in the efficient delivery of services).

4. Purpose and Legal Basis of Processing

The processing of your personal data is carried out for the following purposes:

  • Responding to your inquiries

  • Performing pre-contractual measures

  • Contract execution and customer management

  • Invoicing and compliance with legal retention periods

  • Efficient service delivery involving authorized personnel

  • Compliance with legal requirements

The legal basis includes Art. 6(1)(b) GDPR, Art. 6(1)(c) GDPR, and where applicable, Art. 6(1)(f) GDPR (legitimate interests).

5. Data Retention

We store your personal data only as long as necessary to fulfill the respective purpose or as required by statutory retention obligations. In particular:

  • Invoice-related data: stored for 10 years in accordance with §§ 147 AO, 257 HGB (German tax and commercial law)

  • Communication-related data: stored for 3 years after the last interaction

  • Employment and freelancer data: stored in accordance with labor, social security, and tax law requirements

6. Data Transfer to Third Parties

Your personal data will not be transferred to third parties without your explicit consent unless:

  • It is necessary for contract fulfillment (e.g., payment processors, tax advisors, payroll providers, IT service providers)

  • We are legally obliged to do so

All external service providers, including freelancers and IT providers, operate under strict data protection requirements in accordance with Art. 28 GDPR where applicable.

We host our servers and website on infrastructure provided by IONOS SE, located in Germany. All data remains within the European Union.

To ensure the technical security, availability, and performance of our website, we also use services provided by Cloudflare Inc. In this context, technical connection data such as IP addresses may be processed temporarily. This processing is based on our legitimate interest in maintaining the secure and reliable operation of our website in accordance with Art. 6(1)(f) GDPR. Cloudflare acts as an independent controller under data protection law and processes data in accordance with its own privacy policy. We have no direct contractual agreement governing data processing with Cloudflare.

Future Use of AI Support Services: We plan to implement a support call bot that may utilize AI services hosted on Microsoft Azure within the European Union. We do not transfer personal data outside the EU/EEA. This Privacy Policy will be updated prior to the deployment of this feature.

7. Data Security

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Data transmitted via our website is encrypted (TLS/SSL). Our hosting provider IONOS SE and the service provider Cloudflare implement robust security measures.

8. Your Rights

You have the following rights under the GDPR:

  • Right to access your personal data (Art. 15 GDPR)

  • Right to rectification (Art. 16 GDPR)

  • Right to erasure (Art. 17 GDPR)

  • Right to restriction of processing (Art. 18 GDPR)

  • Right to data portability (Art. 20 GDPR)

  • Right to object (Art. 21 GDPR)

  • Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)

The competent supervisory authority for data protection is:

Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
Germany
Website: www.lda.bayern.de

To exercise your rights, please contact us using the details provided above.

9. Contact

If you have any questions about this Privacy Policy or about how we handle your data, please contact us at:

Email: [email protected]